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Star Beauty Supply

+1 618-875-9161
3305 State St, East St Louis, IL 62205 United States of America
Open Today: 10:00 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance

Best PlaceJuice Reviews

Didn't find exactly what I was looking for. Wanted a short crochet braid but settled on 10" since that was the shortest available.
Also would like to see some nail dip powder added to inventory including liquids and accessories.
Never been offered a stamp card until this visit. Happy to have it as I do my own hair and nails.
This shop is great and gives good deals to my fiancee. We are love here and feel that way too. Thanks to them always. Five Star Rating.
My favorite hair place
Great hair store. Sales wet n wavy and has deals
This a cool beauty supply the owner so down to earth all respect...i salute i rock with em
Great customer service They always have what I need.
I shop here so much and I love the customer service here ! They’re awesome and have the largest selection!
Love this beauty supply the owner and staff are very nice and respectful. I get hair and nail supplies from here all the time.

Quick Facts About Star Beauty Supply

Star Beauty Supply place has several strengths based on the comments provided. Firstly, customers appreciate the wide selection of hair products available. They mention finding wet n wavy hair and deals on various items, indicating that the store offers a diverse range of haircare products. This variety is likely to attract a large customer base, as people with different hair types and preferences can find suitable products at Star Beauty Supply.
Additionally, customers have praised the store's customer service. They specifically mention that the staff is friendly, helpful, and respectful. Good customer service is crucial for any business, as it enhances the overall shopping experience and encourages customers to return and recommend the store to others. The positive comments about the customer service at Star Beauty Supply suggest that this is a strength for the store.
Another strength highlighted in the comments is the owner's down-to-earth nature. This personal characteristic contributes to the welcoming and friendly atmosphere of the store and likely makes customers feel comfortable and valued. Having an owner who is personable and relatable can enhance the overall shopping experience and foster customer loyalty.
Furthermore, a couple of customers mention the store's deals and discounts. This indicates that Star Beauty Supply offers competitive pricing and promotions to attract and retain customers. Providing good deals can help to differentiate the store from competitors and create a perceived value for customers, increasing their likelihood of shopping there frequently.
One particular customer mentioned receiving a stamp card during their visit. This is a loyalty program that rewards customers for their continued patronage. Implementing a loyalty program demonstrates that Star Beauty Supply values and appreciates its customers' support and encourages repeat business. This can be an effective strategy to increase customer retention and encourage customers to choose Star Beauty Supply over other beauty supply stores.
However, there are also a couple of areas where Star Beauty Supply could improve. One customer mentioned not finding the exact product they were looking for, settling for a longer length of crochet braid instead. While it may not always be possible to have every product in stock, it is important for the store to strive for a comprehensive inventory to meet customer preferences and needs. By ensuring a diverse range of products, Star Beauty Supply can better cater to the specific demands of its customers.
Another customer expressed a desire for nail dip powder to be added to the inventory, including liquids and accessories. This suggests that there may be potential for growth and expansion in the store's nailcare products. Offering a wider range of nail supplies, including popular trends such as nail dip powder, can attract more customers and increase sales.
In conclusion, Star Beauty Supply place has several strengths that contribute to its positive reputation among customers. These include a wide selection of hair products, good customer service, a personable owner, competitive pricing with deals and discounts, and a loyalty program. However, there is room for improvement in terms of expanding the inventory to meet specific customer demands, particularly in the area of nail supplies. By addressing these weaknesses and capitalizing on its strengths, Star Beauty Supply can continue to attract and retain customers, maintaining its position as a great beauty supply store.


Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday Closed

How to go there

Location